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Delivery & Returns UK

Please allow 2 working days for your orders to be packaged and sent following the order date.

All of our UK Mainland Customers can benefit from free shipping on orders over ยฃ75.ย 

UK Otherย includes The Scottish Highlands & Islands, The Channel Islands along with the Isle of Man and the Isle of Wight.

Weight

Courier & Delivery TimeShipping Price
ย UK Mainlandย 
Under 2kgRoyal Mail Tracked 48ยฃ4.50
2kg – 30kgย Parcel Force 1 – 2 Working Daysยฃ6.00
ย Northern Irelandย 
Under 2kgRoyal Mail Tracked 48ยฃ4.50
2kg – 30kgParcel Force 2 – 3 Working Daysยฃ13.99
ย UK Otherย 
Under 2kgRoyal Mail Tracked 48ยฃ4.50
2kg – 10kgRoyal Mail 5-7 Working Daysยฃ6.99
10kg – 20kgRoyal Mail 5-7 Working Daysย ยฃ10.99
ย ย ย 

Returns

We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item then it is a quick and straightforward process.

If you wish to return an order then please do so within 14 days after the order date. Please note any returns made after 14 working days will not be accepted.

Sending Your Return

To create a prepaid return label, please click here and complete the information form.

Packing Up Your Return

Returned items must be in their original packaging in the condition and weight they were received. Please enclose your invoice. 

Your Refund

Refunds take between 5-10 working days.

If you have any questions about returning an item, please contact us by phone at +44 1457 879400 or by email at info@woolyknit.com.

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