Please allow 2 working days for your orders to be packaged and sent following the order date.
All of our UK Mainland Customers can benefit from free shipping on orders over ยฃ75.ย
UK Otherย includes The Scottish Highlands & Islands, The Channel Islands along with the Isle of Man and the Isle of Wight.
Weight
Courier & Delivery Time
Shipping Price
ย
UK Mainland
ย
Under 2kg
Royal Mail Tracked 48
ยฃ4.50
2kg – 30kgย
Parcel Force 1 – 2 Working Days
ยฃ6.00
ย
Northern Ireland
ย
Under 2kg
Royal Mail Tracked 48
ยฃ4.50
2kg – 30kg
Parcel Force 2 – 3 Working Days
ยฃ13.99
ย
UK Other
ย
Under 2kg
Royal Mail Tracked 48
ยฃ4.50
2kg – 10kg
Royal Mail 5-7 Working Days
ยฃ6.99
10kg – 20kg
Royal Mail 5-7 Working Days
ย ยฃ10.99
ย
ย
ย
Returns
We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item then it is a quick and straightforward process.
If you wish to return an order then please do so within 14 days after the order date. Please note any returns made after 14 working days will not be accepted.
Sending Your Return
To create a prepaid return label, please click here and complete the information form.
Packing Up Your Return
Returned items must be in their original packaging in the condition and weight they were received. Please enclose your invoice.
Your Refund
Refunds take between 5-10 working days.
If you have any questions about returning an item, please contact us by phone at +44 1457 879400 or by email at info@woolyknit.com.