Delivery & Returns UK

Please allow 2 working days for your orders to be packaged and sent following the order date.

All of our UK Mainland Customers can benefit from free shipping on orders over £75, these will be sent out with DPD (1-2 Working Days). 

UK Other includes The Scottish Highlands & Islands, The Channel Islands along with the Isle of Man and the Isle of Wight.

Under 2kgRoyal Mail 5-7 Working Days£3.95

Weight Courier & Delivery Time Shipping Price
  UK Mainland  
Under 2kg Royal Mail 5-7 Working Days £3.95
Under 2kg  DPD 1 – 2 Working Days £6.99
2kg – 30kg DPD 1 – 2 Working Days £7.99
  Northern Ireland  
Under 2kg Royal Mail 5-7 Working Days £3.95
2kg – 30kg DPD 2 – 3 Working Days £12.99
  UK Other  
Under 2kg Royal Mail 5-7 Working Days £3.95
2kg – 10kg Royal Mail 5-7 Working Days £6.99
10kg – 20kg Royal Mail 5-7 Working Days £10.99

Returns

We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item then it is a quick and straightforward process.

If you wish to return an order then please do so within 14 days after the order date.

Please contact us by phone at +44 01457 879400 or by email at orders@woolyknit.com if you need to return your purchase.

Please note any returns made after 14 working days will not be accepted.

Packing Up Your Return

Returned items must be in their original packaging in the condition and weight they were received. Please enclose your original order. Shipping and postal costs for the returns are the buyer’s responsibility, in the event of a return being necessary due to an error on Woolyknits part of the item being faulty, shipping and postal costs will be refunded in full to the buyer.  

Your Refund

Refunds take between 5-10 working days.

Sending Your Return

Please note we cannot accept responsibility for any items lost or stolen in transit if they are not sent back Via Royal Mail Recorded or Special Delivery.

Return Address

Woolyknit LTD

Unit 5 Warth Mill

Huddersfield road

Diggle

Saddleworth OL3 5PJ

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