International Shipping & Returns

What do I do if my country is not on the list?

For all our customers who are not included in the Flat Rate list, we offer the option to go through our quoting system. 

How to request an international shipping quote:

    1. Fill your basket with yarn.
    2. Proceed to checkout and fill in your details (do not enter card details).
    3. Click “Request a quote” once.
    4. A member of staff will create your quote and you will receive an email with the cost of your shipping and a link to complete your order.

We aim to respond to shipping quote requests within 48 hours.

Please be aware that the items in your basket are not guaranteed and may run out of stock if the quote isn’t paid promptly.

If you have any further questions, please don’t hesitate to send us an email at sales@woolyknit.com

Customs and Duties

When placing your order please bare in mind all Customs and Duties are to be paid by our customers.

 

World Zone 1 

North America (Excluding USA), Africa, Asia and South America

World Zone 2

Oceania

World Zone 3

USA

Weight 

Courier & Delivery Time

Shipping Price

   
   
 

Europe

 

Up to 1kg

Royal Mail 7 – 10 Working Days

£16.99

Up to 2kg

Royal Mail 7 – 10 Working Days

£17.99

   
 

World Zone 1

 

Up to 1kg

Royal Mail 10 – 14 Working Days

£24.99

Up to 2kg

Royal Mail 10 – 14 Working Days

£28.99

   
 

World Zone 2

 

Up to 1kg

Royal Mail 10 – 14 Working Days

£27.99

Up to 2kg

Royal Mail 10 – 14 Working Days

£33.99

   
 

World Zone 3

 

Up to 1kg

Royal Mail 10 – 14 Working Days

£27.99

Up to 2kg

Royal Mail 10 – 14 Working Days

£31.99

We have introduced Flat Rates on orders over 2kg for selected countries using carefully chosen couriers based on the locations. 

Europe Zone 1

Germany, France, Netherlands, Belgium, Republic of Ireland, Spain, Portugal, Italy, Greece, Poland, Austria, Czechia, Denmark, Finland & Sweden.

Europe Zone 2

Bulgaria, Hungary, Latvia, Lithuania, Romania, Slovakia & Slovenia

Weight 

Courier & Delivery Time

Shipping Price

 

Europe Zone 1 

 

2kg – 7kg

UPS 5 -7 Working Days

£23.99

7kg – 13.5kg

UPS 5 -7 Working Days

£25.99

 

Europe Zone 2

 

2kg – 7kg

UPS 5 -7 Working Days

£27.99

7kg – 13.5kg

UPS 5 -7 Working Days

£43.99

                                                                                          USA

 

  

2kg- 2.5kg

International Tracked Shipping 5-7 Working Days

£43.99

2.5kg – 4kg

International Tracked Shipping 5-7 Working Days

£56.99

4kg – 7kg

International Tracked Shipping 5-7 Working Days

£65.99

7kg – 10kg

International Tracked Shipping 5-7 Working Days

£77.99

10kg – 13.5kg

International Tracked Shipping 5-7 Working Days

£99.99

   

                                                                                      Canada

   

2kg – 2.5kg

International Tracked Shipping 5-7 Working Days

£53.99

2.5kg – 4kg

International Tracked Shipping 5-7 Working Days

£67.99

4kg – 7kg

International Tracked Shipping 5-7 Working Days

£74.99

7kg – 10kg

International Tracked Shipping 5-7 Working Days

£92.99

10kg – 13.5kg

International Tracked Shipping 5-7 Working Days

£135.99

                                                                                      Australia 

   

2kg – 2.5kg

International Tracked Shipping 5-7 Working Days

£64.99

2.5kg – 4kg

International Tracked Shipping 5-7 Working Days

£85.99

4kg – 7kg

International Tracked Shipping 5-7 Working Days

£99.99

7kg – 10kg

International Tracked Shipping 5-7 Working Days

£127.99

10kg – 13.5kg

International Tracked Shipping 5-7 Working Days

£165.99

Shop Yarn by Weight

Returns

We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item then it is a quick and straightforward process.

If you wish to return an order then please do so within 14 days after the order date.

Please contact us by phone at +44 01457 879400 or by email at sales@woolyknit.com if you need to return your purchase.

Please note any returns made after 14 working days will not be accepted.

Packing Up Your Return

Returned items must be in their original packaging in the condition and weight they were received. Please enclose your original order. Shipping and postal costs for the returns are the buyer’s responsibility, in the event of a return being necessary due to an error on Woolyknits part of the item being faulty, shipping and postal costs will be refunded in full to the buyer.  

Your Refund

Refunds take between 5-10 working days.

Sending Your Return

To return an item overseas we would strongly recommend that you use a secure trackable courier service such as DHL, UPS or DPD to return your item to us. Woolyknit LTD cannot be held responsible for any items which do not reach us, so it is advisable that you use a trackable service. Please note that international customs and sales taxes are NOT refunded for shipments outside the UK.

Return Address

Woolyknit LTD

Unit 5 Warth Mill

Huddersfield road

Diggle

Saddleworth OL3 5PJ

Close My Cart
Close Wishlist
Recently Viewed Close
Close

Close
Navigation
Categories
Translate »