What do I do if my country is not on the list?
For all our customers who are not included in the Flat Rate list, we offer the option to go through our quoting system.
How to request an international shipping quote:
We aim to respond to shipping quote requests within 48 hours.
Please be aware that the items in your basket are not guaranteed and may run out of stock if the quote isn’t paid promptly.
If you have any further questions, please don’t hesitate to send us an email at info@woolyknit.com
Customs and Duties
When placing your order please bare in mind all Customs and Duties are to be paid by our customers.
World Zone 1
North America (Excluding USA), Africa, Asia and South America
World Zone 2
Oceania
World Zone 3
USA
Weight | Courier & Delivery Time | Shipping Price |
Europe | ||
Up to 1kg | Royal Mail 7 – 10 Working Days | £16.99 |
Up to 2kg | Royal Mail 7 – 10 Working Days | £17.99 |
World Zone 1 | ||
Up to 1kg | Royal Mail 10 – 14 Working Days | £24.99 |
Up to 2kg | Royal Mail 10 – 14 Working Days | £28.99 |
World Zone 2 | ||
Up to 1kg | Royal Mail 10 – 14 Working Days | £27.99 |
Up to 2kg | Royal Mail 10 – 14 Working Days | £33.99 |
World Zone 3 | ||
Up to 1kg | Royal Mail 10 – 14 Working Days | £27.99 |
Up to 2kg | Royal Mail 10 – 14 Working Days | £31.99 |
We have introduced Flat Rates on orders over 2kg for selected countries using carefully chosen couriers based on the locations.
Europe Zone 1
Germany, France, Netherlands, Belgium, Republic of Ireland, Spain, Portugal, Italy, Greece, Poland, Austria, Czechia, Denmark, Finland & Sweden.
Europe Zone 2
Bulgaria, Hungary, Latvia, Lithuania, Romania, Slovakia & Slovenia
Weight | Courier & Delivery Time | Shipping Price |
Europe Zone 1 | ||
2kg – 7kg | UPS 5 -7 Working Days | £23.99 |
7kg – 13.5kg | UPS 5 -7 Working Days | £25.99 |
Europe Zone 2 | ||
2kg – 7kg | UPS 5 -7 Working Days | £27.99 |
7kg – 13.5kg | UPS 5 -7 Working Days | £43.99 |
USA
Weight | Courier & Delivery Time | Shipping Price |
2kg- 2.5kg | International Tracked Shipping 5-7 Working Days | £43.99 |
2.5kg – 4kg | International Tracked Shipping 5-7 Working Days | £56.99 |
4kg – 7kg | International Tracked Shipping 5-7 Working Days | £65.99 |
7kg – 10kg | International Tracked Shipping 5-7 Working Days | £77.99 |
10kg – 13.5kg | International Tracked Shipping 5-7 Working Days | £99.99 |
Canada
Weight | Courier & Delivery Time | Shipping Price |
2kg – 2.5kg | International Tracked Shipping 5-7 Working Days | £53.99 |
2.5kg – 4kg | International Tracked Shipping 5-7 Working Days | £67.99 |
4kg – 7kg | International Tracked Shipping 5-7 Working Days | £74.99 |
7kg – 10kg | International Tracked Shipping 5-7 Working Days | £92.99 |
10kg – 13.5kg | International Tracked Shipping 5-7 Working Days | £135.99 |
Australia
Weight | Courier & Delivery Time | Shipping Price |
2kg – 2.5kg | International Tracked Shipping 5-7 Working Days | £64.99 |
2.5kg – 4kg | International Tracked Shipping 5-7 Working Days | £85.99 |
4kg – 7kg | International Tracked Shipping 5-7 Working Days | £99.99 |
7kg – 10kg | International Tracked Shipping 5-7 Working Days | £127.99 |
10kg – 13.5kg | International Tracked Shipping 5-7 Working Days | £165.99 |
We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item then it is a quick and straightforward process.
If you wish to return an order then please do so within 14 days after the order date.
Please contact us by phone at +44 01457 879400 or by email at info@woolyknit.com if you need to return your purchase.
Please note any returns made after 14 working days will not be accepted.
Packing Up Your Return
Returned items must be in their original packaging in the condition and weight they were received. Please enclose your original order. Shipping and postal costs for the returns are the buyer’s responsibility, in the event of a return being necessary due to an error on Woolyknits part of the item being faulty, shipping and postal costs will be refunded in full to the buyer.
Your Refund
Refunds take between 5-10 working days.
Sending Your Return
To return an item overseas we would strongly recommend that you use a secure trackable courier service such as DHL, UPS or DPD to return your item to us. Woolyknit LTD cannot be held responsible for any items which do not reach us, so it is advisable that you use a trackable service. Please note that international customs and sales taxes are NOT refunded for shipments outside the UK.
Return Address
Woolyknit LTD
Unit 5 Warth Mill
Huddersfield road
Diggle
Saddleworth OL3 5PJ
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Unit 5 Warth Mill Huddersfield Road
Diggle
OL3 5PJ
Call us on 07577 041 054
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