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International Shipping & Returns

Our international shipping rates are based on order weight and delivery location, and are calculated automatically at checkout.

If it is not possible to automatically calculate your shipping, you will be prompted to request a shipping quote, after which a member of Woolyknit staff will be in touch. We aim to respond to shipping quote requests within 48 hours.

Please be aware that the items in your basket are not guaranteed and may run out of stock if the quote isn’t paid promptly.

If you have any further questions, please don’t hesitate to send us an email at info@woolyknit.com

Customs and Duties

When placing your order please bare in mind all Customs and Duties are to be paid by our customers.

World Zone 1 

North America (Excluding USA), Africa, Asia and South America

World Zone 2

Oceania

World Zone 3

USA

Weight   Courier & Delivery TimeShipping Price
   
 Europe 
Up to 1kgRoyal Mail 7 – 10 Working Days£16.99
Up to 2kgRoyal Mail 7 – 10 Working Days£17.99
   
 World Zone 1 
Up to 1kgRoyal Mail 10 – 14 Working Days£24.99
Up to 2kgRoyal Mail 10 – 14 Working Days£28.99
   
 World Zone 2 
Up to 1kgRoyal Mail 10 – 14 Working Days£27.99
Up to 2kgRoyal Mail 10 – 14 Working Days£33.99
   
 World Zone 3 
Up to 1kgRoyal Mail 10 – 14 Working Days£27.99
Up to 2kgRoyal Mail 10 – 14 Working Days£31.99

We have introduced Flat Rates on orders over 2kg for selected countries using carefully chosen couriers based on the locations.

Europe Zone 1

Germany, France, Netherlands, Belgium, Republic of Ireland, Spain, Portugal, Italy, Greece, Poland, Austria, Czechia, Norway, Denmark, Finland & Sweden.

Europe Zone 2

Bulgaria, Hungary, Latvia, Lithuania, Romania, Slovakia & Slovenia

Weight Courier & Delivery TimeShipping Price
 Europe Zone 1  
2kg – 7kgUPS 5 -7 Working Days £23.99
7kg – 13.5kgUPS 5 -7 Working Days£25.99
 Europe Zone 2 
2kg – 7kgUPS 5 -7 Working Days£27.99
7kg – 13.5kgUPS 5 -7 Working Days£43.99

                                                                                          USA

Weight Courier & Delivery TimeShipping Price
2kg- 2.5kgInternational Tracked Shipping 5-7 Working Days

£43.99

2.5kg – 4kgInternational Tracked Shipping 5-7 Working Days

£56.99

4kg – 7kgInternational Tracked Shipping 5-7 Working Days

£65.99

7kg – 10kgInternational Tracked Shipping 5-7 Working Days

£77.99

10kg – 13.5kgInternational Tracked Shipping 5-7 Working Days

£99.99

   

                                                                                      Canada

Weight Courier & Delivery TimeShipping Price
2kg – 2.5kgInternational Tracked Shipping 5-7 Working Days

£53.99

2.5kg – 4kgInternational Tracked Shipping 5-7 Working Days

£67.99

4kg – 7kgInternational Tracked Shipping 5-7 Working Days

£74.99

7kg – 10kgInternational Tracked Shipping 5-7 Working Days

£92.99

10kg – 13.5kgInternational Tracked Shipping 5-7 Working Days

£135.99

                                                                                      Australia 

Weight Courier & Delivery TimeShipping Price
2kg – 2.5kgInternational Tracked Shipping 5-7 Working Days

£64.99

2.5kg – 4kgInternational Tracked Shipping 5-7 Working Days

£85.99

4kg – 7kgInternational Tracked Shipping 5-7 Working Days

£99.99

7kg – 10kgInternational Tracked Shipping 5-7 Working Days

£127.99

10kg – 13.5kgInternational Tracked Shipping 5-7 Working Days

£165.99

Our international shipping rates are based on order weight and delivery location, and are calculated automatically at checkout.

If it is not possible to automatically calculate your shipping, you will be prompted to request a shipping quote, after which a member of Woolyknit staff will be in touch. We aim to respond to shipping quote requests within 48 hours.

Please be aware that the items in your basket are not guaranteed and may run out of stock if the quote isn’t paid promptly.

If you have any further questions, please don’t hesitate to send us an email at info@woolyknit.com

Customs and Duties

When placing your order please bare in mind all Customs and Duties are to be paid by our customers.

Returns

We put our heart and soul into all our products to ensure you are happy with your order, however, if for any reason you would like to return your item then it is a quick and straightforward process.

If you wish to return an order then please do so within 14 days after the order date.

Please contact us by phone at +44 01457 879400 or by email at info@woolyknit.com if you need to return your purchase.

Please note any returns made after 14 working days will not be accepted.

Packing Up Your Return

Returned items must be in their original packaging in the condition and weight they were received. Please enclose your original order. Shipping and postal costs for the returns are the buyer’s responsibility, in the event of a return being necessary due to an error on Woolyknits part of the item being faulty, shipping and postal costs will be refunded in full to the buyer.  

Your Refund

Refunds take between 5-10 working days.

Sending Your Return

To return an item overseas we would strongly recommend that you use a secure trackable courier service such as DHL, UPS or DPD to return your item to us. Woolyknit LTD cannot be held responsible for any items which do not reach us, so it is advisable that you use a trackable service. Please note that international customs and sales taxes are NOT refunded for shipments outside the UK.

Return Address

Woolyknit LTD

Unit 5 Warth Mill

Huddersfield road

Diggle

Saddleworth OL3 5PJ

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