UK Shipping & Returns
Please allow two working days for your order to be carefully packaged and sent out from order date. We like to make sure everything is just right before it leaves our warehouse. You’ll receive a confirmation email as soon as your order is on its way.
All of our UK Mainland customers can enjoy free shipping on orders over £150, so it’s the perfect excuse to stock up on your favourite yarns and supplies.
For customers in UK Other regions, including the Scottish Highlands & Islands, the Channel Islands, the Isle of Man, and the Isle of Wight, our delivery times may take a little longer depending on your location.
Under 2kg Royal Mail Tracked 48 £4.50
2kg – 5kg Royal Mail Tracked 48 £5.50
5kg – 30kg Parcel Force 1 – 2 Working Days £7.50
Under 2kg Royal Mail Tracked 48 £4.50
2kg – 5kg Royal Mail Tracked 48 £5.50
2kg – 30kg Parcel Force 2 – 3 Working Days £13.99
Under 2kg Royal Mail Tracked 48 £4.50
2kg – 10kg Royal Mail 5-7 Working Days £8.99
10kg – 20kg Royal Mail 5-7 Working Days £16.99
Not what you expected?
Returns
At Woolyknit, we put our heart and soul into every order, and we hope you love your purchase as much as we loved creating it for you. We understand that sometimes things don’t work out so we’ve made our returns process as simple as possible.
Returning Your Order
If you’d like to return your order, please do so within 14 days of your order date. Unfortunately, we’re unable to accept returns made after this period.
Creating Your Return Label
Click here to create your prepaid return label and fill out the short form with your details.
Packing Up Your Return
To help us process your refund quickly, please make sure your items are:
- In their original packaging
- In the same condition and weight you received them
- Accompanied by your invoice or a note with your order details
Receiving Your Refund
Once your return has reached us, we’ll process your refund within 5-10 working days. You’ll receive your refund using your original payment method.
Need a Hand?
If you have any questions about returning an item, or if you’d just like to double check something before sending it back, our friendly team is here to help.
Call us on 07577 041 054 or email us at info@woolyknit.com
We’re always happy to chat and ensure you are satisfied with your experience.
We are open monday to friday 10 am to 4 pm